The Quality Tourism Services (QTS) Scheme makes it easy to find retail shops, restaurants and accommodations that you can trust. Under the Scheme administered by the Hong Kong Tourism Board (HKTB), QTS Scheme-accredited establishments must pass stringent annual assessments to show they meet high standards of product quality and service. This means they must:
Provide clearly displayed prices
Display clear product information
Ensure superb customer service
To apply for the Scheme and find out more about what the membership entails, click the ‘Application Details’ button below:
The HKTB also provides assistance on enquiries about retail shops, restaurants and visitor accommodations accredited by the QTS Scheme. Please call the HKTB Visitor Hotline on +852 2508 1234 for assistance.
The Outstanding QTS Merchant & Service Staff Awards recognise QTS-accredited merchants’ service staff for their continued excellent contribution despite the challenges during the pandemic.