• The Peak Tram service has been temporarily suspended due to adverse weather conditions. Visitors are advised to consider alternative modes of transportation, such as buses, minibuses or taxis to reach The Peak. 

    For more information, please visit their website.

Speak now

Speak now


I’m Sorry. I didn’t get that.

I’m Sorry. I didn’t get that.

The Hong Kong Tourism Board (HKTB) has presented the Outstanding QTS Merchant & Service Staff Awards to recognise QTS-accredited merchants and staff for their contribution in promoting quality tourism services since 2011.

The 2022 awards were bestowed at the Hong Kong Convention and Exhibition Centre on 22 February 2023. All winners were chosen after a stringent selection process and HKTB congratulates them on their success.

Here’s to the hard-working people who serve Hong Kong every day!

Outstanding QTS Merchant Awards

The Outstanding QTS Merchant Awards were organised by the Hong Kong Tourism Board to recognise the city’s Quality Tourism Services accredited retailers and restaurateurs for their sustained excellent performance.

Merchants were divided into 12 categories and the top three in each division with the highest scores in the QTS Assessment Reports (as carried out by the Hong Kong Productivity Council) were honoured with Gold, Silver and Bronze Awards.

A total of 36 Hong Kong merchants have won awards for their superlative service this year, and a further 55 were rewarded a merit.

Category Name Award
Asian Cuisine  Club Panda Gold
Senzuru Japanese Restaurant - Harbour Plaza Metropolis Silver
Nishiki Don Bronze
Chinese Cuisine Hong Kong Jockey Club Pak Sing Restaurant Gold
Fook Lam Moon Restaurant Silver
Cafe Ocean Silver
Western Cuisine Cafe Rivoli Gold
The Bayview Restaurant Silver
L'Eau Restaurant - Regal Riverside Hotel Silver
Other Cuisine Kung Tak Lam Shanghai Vegetarian Cuisine Gold
Honeymoon Dessert Silver
AV, Computer & Telecom Products FORTRESS Gold
Broadway Photo Supply Ltd Silver
Nobletime AV & Telecom - Bronze Silver
Clothing & Accessories bossini Gold
Crocodile Silver
0/3 baby collection Bronze
Cosmetics, Personal Care Products & Stores La Colline Gold
Sa Sa Cosmetic Silver
Bonjour Bronze
Department Stores Marks and Spencer Gold
The Wing On Department Stores (Hong Kong) Limited Silver
T Galleria Bronze
Foodstuffs Imperial Bird's Nest International Co Ltd Gold
Wing Wah Cake Shop Ltd Silver
Fook Ming Tong Tea Shop Bronze
Furniture, Home Decorations & Household Products JHC Gold
colourliving Silver
RocaConcepts Bronze
Jewellery & Watches 3D-GOLD Jewellery (HK) Ltd Gold
Just Gold Silver
Lukfook Jewellery Bronze
Other Specialty Stores CP Plus Gold
C.P.U. Silver
city'super Bronze
JP@apm Bronze

Outstanding QTS Merchant Service Staff Award

QTS-accredited merchants’ service frontline staff have contributed towards service excellence in their industry.

In recognition of their dedication, the Hong Kong Tourism Board has organised the Outstanding QTS Merchant Service Staff Award. This year, 27 supervisory and 29 frontline staff members were selected for the Gold, Silver and Bronze Awards after a rigorous interview process that included both group and panel interviews.

Category Name of Candidate Merchants List Award
Asian Cuisine  Mr Chan Tak Shing On-Yasai Gold
Ms Leung Kim Yi Angel Gyu-Kaku Japanese Yakiniku Restaurant Silver
Mr Chan Kai Shun Gyu-Kaku Japanese Yakiniku Restaurant Bronze
AV, Computer & Telecom Products Mr Chow Kin Kwok HONGKONG SUNING.COM CO., LIMITED Gold
Mr Cheung Sau Kin HONGKONG SUNING.COM CO., LIMITED Silver
Mr Yip Shu Wing Ken csl Bronze
Chinese Cuisine Mr Chiu Kin Hung Dimpot Gold
Mr Chan Wai Kee Dao Cheng Taiwanese Restaurant Silver
Ms Luo Huijuan Kam Kee Café Bronze
Clothing & Accessories Mr Tsang Hin Fung Baleno Gold
Mr Ma Ho Nam SKECHERS Silver
Mr Tam Yiu Ming Brian Mirabell Bronze
Cosmetics, Personal Care Products & Stores Ms Leung Sai Mui Mannings Gold
Ms So Yan Yee Mannings Silver
Mr Li Ting Liang Mannings Bronze
Foodstuffs Mr Wong Chun Ming Wine Shop ENOTECA Gold
Mr Cheung Ching Ngai Wai Yuen Tong (Retail) Limited Silver
Ms Chan Hau Yi Kee Wah Bakery Limited Bronze
Jewellery & Watches Mr Leung Sui Sun Prince Jewellery & Watch Co Gold
Ms Young Zoe Emphasis Silver
Ms Tsang Ka Yi TSL Jewellery (HK) Co. Limited Bronze
Other Specialty Stores Ms Choi Ka Lee Kelly city'super Gold
Mr Cheng Chi Wai LOG-ON Silver
Mr Wu Ngai Hei Tom Lee Music Co Ltd Bronze
Western Cuisine Ms Chiu Man Suet McDonald’s Hong Kong Gold
Mr Hung Yum Yuet Tony Pano Silver
Mr Kwok Yuk Lung McDonald’s Hong Kong Bronze
Category Name of Candidate Merchants List Award
Asian Cuisine  Mr Fung Tsz Hei On-Yasai Gold
Ms Mok Wing Yan On-Yasai Silver
Mr Chong Chak Hing Gyu-Kaku Japanese Yakiniku Restaurant Bronze
AV, Computer & Telecom Products Mr Fong Yu Ching HONGKONG SUNING.COM CO., LIMITED Gold
Ms Ng Wing Yee csl Silver
Mr Yung Chi Yan csl Bronze
Chinese Cuisine Ms Su Shuxian Lai Heung Yuen Café Gold
Ms Luk Yuk Han Tai Hing Silver
Mr Lai Man Him Yue Bronze
Ms Li Siu Wan Kam Kee Café Bronze
Clothing & Accessories Ms Lam Sum Sum Baleno Gold
Mr Wong Tsz Sun Domanic Baleno Silver
Ms Wong Yi Ling STACCATO Bronze
Cosmetics, Personal Care Products & Stores Ms Leung Chung Lam Karen Sa Sa Cosmetic Gold
Ms Tsang Tse Yan Mannings Silver
Ms Tong Wing Yan Sa Sa Cosmetic Bronze
Foodstuffs Ms Tsoi Yin Kwan Kee Wah Bakery Limited Gold
Ms Lo Po Ying Kee Wah Bakery Limited Silver
Mr Au Yeung Hau Woon Wai Yuen Tong (Retail) Limited Bronze
Jewellery & Watches Mr Kwong Chi Fung Prince Jewellery & Watch Co Gold
Mr Luk Wing Yin Chow Sang Sang Jewellery Co Ltd Silver
Ms Chau Ching Man TSL Jewellery (HK) Co. Limited Bronze
Other Specialty Stores Ms Kit Hiu Kwan Ivy Zhang Xiaoquan Gold
Ms Lau Kin Yat HKTDC Design Gallery Silver
Ms Ho Wing Lam LOG-ON Bronze
Western Cuisine Ms Cheung Hiu Ying Miki Pizza Hut Gold
Mr Ng Yu Chung McDonald’s Hong Kong Silver
Ms Huang Keer Joey PHD Bronze
Ms Lee Sin Yee McDonald’s Hong Kong Bronze

We use cookies to ensure that we give you the best experience on our website, to understand your interests and provide personalized content to you as further set out in our Cookie Policy here. If you accept the use of cookies on our website, please indicate your acceptance by clicking the "I accept" button. You may manage your cookies settings at any time.