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It goes without saying that convenience and product quality are essential factors for most Hong Kong shoppers, and many rely on trustworthy sellers. Thankfully, our city boasts numerous quality vendors, including specialist retailers, chain stores and duty-free stores, among others, that are committed to providing exceptional products and pleasant shopping experiences. Keep reading to find nine award-winning merchants accredited by the Quality Tourism Services (QTS) Scheme, which recognises merchants in the city that consistently deliver high product quality and service standards.
For over 80 years, Kee Wah Bakery has remained a beloved homegrown brand and a core part of Hong Kong's culinary heritage since its inception in 1938. To this day, it remains dedicated to showcasing traditions that shine through in each of its products, made with time-honoured recipes passed down through several generations. The brand’s commitment to quality and tradition shines through in every bite of its classic wife cakes, crispy egg rolls, or mooncakes. Step into any of Kee Wah’s locations around town, and you’ll be greeted by employees who welcome all with a friendly smile and are ready to answer any questions about the brand’s offerings. Regardless of whether you’re gifting souvenirs or celebrating a special occasion, choosing Kee Wah Bakery allows all customers to experience its quality and craftsmanship, connecting them to the heart of Hong Kong’s vibrant culinary scene.
As Hong Kong’s largest bakery chain with over 140 outlets in the city, Maxim’s Cakes continues to be many Hongkongers’ go-to for bread, cakes, pastries and more. The bakery chain strives to be at the top of its game by regularly refreshing its offerings based on market trends and seasonal flavours, meaning that you’re bound to pick up a new product with every visit to Maxim’s locations around Hong Kong. At the same time, they never compromise on quality — each premium raw ingredient used, such as fresh fruits, premium chocolate and high-quality flour, undergoes strict food safety standards. What really makes Maxim’s special is its ‘customer-first’ mindset. Their frontline staff members are trained to be attentive to each customer’s needs and ready to recommend products, meaning that you can always count on them to share a slice of joy and make your shopping experience memorable.
Whether you’re moving into a new apartment or need to spruce up your living environment, Pricerite’s curated selection of affordable furniture and household goods is sure to enhance any space. As a home solutions brand that prioritises function, safety and style, this furnishing retailer offers a wide range of products especially suited for compact and uniquely configured spaces typical of Hong Kong living. Known for their durability and high-quality materials, Pricerite products deliver long-lasting value at accessible price points. Unsure where to start on your shopping journey? Each Pricerite team member is dedicated to providing exceptional service, equipped with expert insights and in-depth product knowledge. With innovative in-store features like interactive displays and QR codes for easy access to product details via smart devices, Pricerite guarantees a seamless and enjoyable shopping experience for everyone.
Discover a world of premium products at Duty Zero by cdf, one of Hong Kong’s leading duty-free stores. Here, you can browse from over 600 internationally renowned brands across categories like liquor, food and souvenirs, meaning that you’ll always find top products in Hong Kong International Airport that are sure to impress. In addition to having easy-to-navigate layouts, each of Duty Zero by cdf’s locations features eye-catching displays showcasing exclusive and limited-edition items, enticing customers to explore, discover and experience something new. If you’re unsure of what to buy, the store’s expert staff are well-informed on the latest trends and items, and ready to assist with any enquiries to enhance your shopping experience.
From its humble beginnings as a Chinese bakery and teahouse in Yuen Long in 1950, Wing Wah has grown to become one of Hong Kong’s leading speciality food retailers, renowned for its traditional Chinese pastries, cookies, preserved sausages and more. Even with their wide scope of items on offer, Wing Wah maintains a strong emphasis on quality, with its dedicated committee regularly assessing products based on strict criteria, including craftsmanship, innovative design and the use of only premium ingredients. In addition to providing each customer with informed and tailored recommendations, Wing Wah makes shopping a breeze by offering various payment options, both physical and electronic, across multiple currencies.
With a rich legacy dating back to the Qing Dynasty over 140 years ago, Ying Kee Tea House certainly stands out as a trustworthy tea specialist in Hong Kong. Tea lovers will be delighted to browse through the brand’s impressive varieties of artisan Chinese teas, spanning from classic blends of pu-erh, oolong, green and white teas, each carefully selected by the brand’s expert masters. In addition to premium tea leaves, Ying Kee also offers unique tea wares and gift sets that make perfect presents for any tea lover. Regardless of where you are on your tea appreciation journey, Ying Kee’s experienced staff are more than happy to recommend tea varieties based on your personal taste and share blending techniques, ensuring you can brew high-quality cups of tea at home.
Indulge in the delightful offerings of Arome Bakery, where plenty of premium Japanese-inspired baked goods await. This beloved bakery chain curates its product range with a seasonal and customer-focused approach, ensuring that each offered product is made with premium ingredients for unbeatable freshness that you can taste. Visit any of the bakery chain’s branches around town to find a wide variety of classic baked goods and innovative desserts, making it easy for you to satisfy your cravings. Plus, all Arome staff undergo extensive training in personalised recommendations to ensure that you’ll always walk away with delicious treats.
Whether you’re about to set off on holiday or returning from an exciting trip, don’t miss a visit to Hong Kong Duty Free, where every shopping experience is as rewarding as your destination. With an extensive collection of luxury beauty products, exclusive travel accessories and fine spirits, this expert retailer offers all customers a multitude of personal shopping and gifting ideas. Their passionate and professional team members are dedicated to making each visit memorable, providing exceptional service supported by continuous staff training. What’s more, Hong Kong Duty Free offers a Club Avolta global loyalty program that spans 70 countries and over 5,000 travel retail outlets, allowing shoppers to enjoy exclusive deals and personalised rewards that elevate their travel experiences no matter where they go.
At JHC, customers can find a treasure trove of premium products that make excellent additions to everyday life. This beloved and trustworthy homeware store is committed to offering a comprehensive collection of great-value items that span from household essentials to tasty snacks sourced from around the world. Each JHC team member is dedicated to enhancing your shopping experience and is well-versed in their products to ensure top-notch service. Additionally, with innovative digital solutions like the J Fun Gold membership app and self-checkout counters, JHC prides itself on delivering a seamless retail experience.
Information in this article is subject to change without advance notice. Please contact the relevant product or service providers for enquiries.
The Hong Kong Tourism Board disclaims any liability as to the quality or fitness for purpose of third party products and services; and makes no representation or warranty as to the accuracy, adequacy or reliability of any information contained herein.