At the Hong Kong Tourism Board, we take great pride in helping people across the world fall in love with our home. There are many challenges, but we continue in earnest to revitalize and reshape the Hong Kong tourism brand and build sustainable growth for our city’s economy. To achieve our ambition, we are inviting passionate talents with a global mindset to join us at this incredible juncture, and work with a dynamic and fun team.
HOW YOU WILL CONTRIBUTE AND LEARN?
Handle mainline operation and ensure all incoming calls are promptly and courteously screened and transferred to related departments or personnel in accordance with the company’s guidelines.
Provide good and courtesy customer services to all visitors and coordinate with the internal staff to escort them appropriately.
Ensure smooth operation of the reception counter to handle all incoming/outgoing mails/parcels with post office, local and overseas courier companies.
Provide administrative and clerical support to the Facilities & Administration Department, not limited to preparing administrative reports, payment settlement etc.
Provide general office administration and reception support such as meeting room set up, F&B support and replenishment of refreshment and office supplies.
Coordinate internal Admin Car booking system.
Conduct periodic inspections on office facilities and services.
Ad hoc tasks assigned by supervisors.
WHO ARE WE LOOKING FOR?
Post-secondary or above education
At least 2 years working experience as a receptionist in a sizable organisation
Preferably with practical experience in handling phone system and enquiries
Be flexible, responsible to perform delegated duties
Good command of English, Mandarin and Cantonese with polite telephone manner
Fair knowledge of computer and relevant software applications
Fair knowledge of administrative and clerical procedures
Maintain and ensure a clean and well organised reception area
Work overtime occasionally for supporting operation if needed
Mon to Fri: 8:30am to 5:30pm
Lunch: 12:00pm to 1:00pm or 1:00pm to 2:00pm (on shift)
If you are passionate about our mission and believe you are the one we are looking for, please send us your resume with present and expected salary by clicking "Apply Now". We are looking forward to hearing from you.
Only shortlisted applicants will be contacted. Personal data provided by job applicants will be kept in strict confidence and used only for recruitment and employment-related purpose in accordance with our personal data policies. By submitting your job application, you acknowledge that you have read, understood and accepted the HKTB’s Personal Information Collection Statement Pertaining to Job Application at here.
We are an equal opportunities employer.