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Manager, Operations, MICE

Location: Hong Kong


At the Hong Kong Tourism Board, we take great pride in helping people across the world fall in love with our home. There are many challenges, but we continue in earnest to revitalize and reshape the Hong Kong tourism brand and build sustainable growth for our city’s economy. To achieve our ambition, we are inviting passionate talents to join us at this incredible juncture, and work with a dynamic and fun team.


  • Identify and recommend the latest MICE venues, products, and experiences, working closely with local and overseas travel trade partners, service providers, Business Development teams, and worldwide offices to cater to the needs of event organizers/participants.

  • Implement effective familiarization programs and study missions to showcase Hong Kong’s unrivaled strengths as a premier MICE destination.

  • Organize both overseas and local trade promotion events to promote Hong Kong as the preferred MICE destination and its latest offerings.

  • Develop, implement, and strengthen hospitality programs for MICE visitors, such as special offers from trade partners, cultural performances, souvenirs, and other privileges to enrich MICE visitors’ experiences. 

  • Work closely with Business Development teams and MICE organizers to coordinate and execute special support for eligible MICE groups, such as financial and in-kind offers, by cross-checking event details, attendance records, and relevant supporting documentations.

  • Consolidate and analyze feedback and reports on trade promotions and familiarization programs, assess effectiveness, and recommend improvements for future activities.

  • Maintain close communication with Hong Kong travel trade partners through organized trade activities.

  • Answer inquiries and effectively assist overseas trade partners in promoting Hong Kong through trade activities, co-operate programs, and tactical campaigns. 

  • Undertake any other duties/special assignments as directed by the supervisor.


  • University degree holder with minimum 8 years’ experience, preferably in tourism and travel trade industry

  • Sound knowledge of Hong Kong and global tourism

  • Excellent project management

  • Strong communications, presentation and project management skills 

  • Proficiency in Microsoft Office applications

  • Good command of written and spoken English and Chinese, including Putonghua

  • Responsible, mature and able to work independently

Application Method

If you are passionate about our mission and believe you are the one we are looking for, please send us your resume with present and expected salary by clicking "Apply Now". We are looking forward to hearing from you.

Only shortlisted applicants will be contacted.  Personal data provided by job applicants will be kept in strict confidence and used only for recruitment and employment-related purpose in accordance with our personal data policies. By submitting your job application, you acknowledge that you have read, understood and accepted the HKTB’s Personal Information Collection Statement Pertaining to Job Application at here.

We are an equal opportunities employer.

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