HOW YOU WILL CONTRIBUTE AND LEARN?

• Collect, validate, and consolidate market data and submissions from Worldwide Offices (WWOs).
• Conduct industry research, market benchmarking, trend analysis, and comparative studies.
• Support the development of business plan frameworks, guidelines, and communication materials for WWOs.
• Coordinate with WWOs to track and monitor market performance against established benchmarks, KPIs, BPIs, and agreed targets.
• Prepare performance summaries, dashboards, and management review packs, analytical summaries, charts, and planning materials for Management’s review. 
• Identify and highlight performance variances, issues, and data inconsistencies for supervisor’s review, follow‑up, and escalation.
• Act as a key coordination point between Head Office, WWOs, and functional teams, and coordinate cross‑functional inputs for market‑related initiatives. 
• Support the communication of business plans, strategy updates, and key expectations to WWOs.
• Maintain structured planning and performance management tools, and support continuous improvement of planning, reporting, and coordination processes within the Office.
• Support the supervisor in day‑to‑day operational matters, including the preparation of presentations, briefing materials, and meeting documentation.
• Assist with ad hoc analysis, reporting, and coordination tasks as required. 
   

WHO ARE WE LOOKING FOR?

• University degree, preferably in Market Research, Business Administration, Marketing or a related discipline.
• Minimum of 6 years’ relevant experience, preferably in business analysis, market research, corporate planning, or a related function.
• Experience in marketing, tourism, public-sector, or multi-stakeholder organisation is an advantage.
• Strong analytical and research skills, with the ability to synthesise information into clear and concise outputs.
• Good communication and interpersonal skills, with the ability to work effectively with internal teams and external parties.
• Proven ability to manage multiple tasks independently and meet deadlines in a fast-paced environment.
• High level of integrity, discretion, and professionalism in handling confidential information.
• Well-organised, detail-oriented, and methodical, with a proactive and solution-focused mindset.
• Excellent command of written and spoken English and Chinese; proficiency in Mandarin is an advantage.
• Proficient in MS Word, Excel, PowerPoint, and Chinese word processing