General Manager, Human Resources and Administration

Location: Hong Kong

Job Purpose

Reporting to the Executive Director, this role is accountable for the full spectrum of Human Resources & Office Administration Management of HKTB, covering both the Head Office and Worldwide Offices.  To direct and lead the smooth implementation of human resources strategies; to be a key partner of the leadership team in the creation and implementation of various HR initiatives; to establish HKTB as an employer of choice and retain the best market minds. This role will also lead and direct the Office Administration function towards a more customer-oriented and value-added approach.

Major Accountabilities

  • Partner with the leadership team to initiate, articulate and amplify values, culture and objectives of the organisation through the execution of various HR initiatives
  • Provide advice to the leadership team and Worldwide Office heads on changes in organisation structure / optimal deployment of resources / appointment of key positions in support of business needs 
  • Ensure an optimal structure of Head Office and Worldwide Offices for achieving the business objectives of HKTB while at the same time providing an environment for employees for continuous growth
  • Review, implement and monitor the manpower planning process for identifying changes in manpower needs and taking pro-active actions to address the fluctuation in manpower demands, both in terms of quality and quantity
  • Ensure the performance management system is effective to drive for performance-driven culture, and continually raise its capability in people development    
  • Formulate, direct and monitor the training and development policies for HKTB, including and prioritising the training needs, allocation of resources, and leading the implementation of training and development programs
  • Improve the effectiveness of the internal communications, lead and drive the execution of employee relations programs to enhance staff engagement 
  • Regular review and ensure the HKTB is compliant with legislation in all offices around the world
  • Direct and lead the Administration Team towards a customer-oriented and value-added approach. Ensure strong administration and logistic support to the whole of HKTB through methodical strategies

Job Requirements

  • Wide range and diverse knowledge in human resources management with solid experience in multinational operating environment, culturally sensitive and have a good knowledge of different employment rules and practices in different countries    

  • Experienced people leader, proven record in strategic HR planning and change management

  • Good understanding of general office administration operations & best practices 

  • Excellent communication, listening, interpersonal and influencing skills. Ability to communicate effectively from board members to non-management staff members

  • Good judgement and problem-solving skills, able to balance the interests of the organisation and employees
  • Strategic and big picture thinking

  • With integrity and strong sense of corporate governance

  • Enthusiastic and passionate in promoting Hong Kong as a premier tourism destination for people around the world 

  • Exposure in sub-vented operating environment is an advantage but not a must

  • Proficiency in both written and spoken English and Chinese (including Mandarin)

Application Method

Interested parties please send resume with present and expected salary by clicking “Apply Now”.

Only shortlisted applicants will be contacted.  Personal data provided by job applicants will be kept in strict confidence and used only for recruitment and employment-related purpose in accordance with our personal data policies. By submitting your job application, you acknowledge that you have read, understood and accepted the HKTB’s Personal Information Collection Statement Pertaining to Job Application at here.

We are an equal opportunities employer.