Emergency & useful numbers

Hong Kong welcomes you! Visit Hong Kong from overseas places or Taiwan with no quarantine, no isolation, and no vaccination requirements. Normal travel between Hong Kong and the Mainland has resumed with all pre-departure testing requirements lifted. Click here for more details or read our essential travel tips for a safe and healthy trip.
Cannabidiol (CBD) is classified as a dangerous drug in Hong Kong. Products containing CBD are prohibited under the Dangerous Drugs Ordinance, and offenders will be subject to a maximum penalty of imprisonment and a fine. Click here to find out more.

In emergency situations, you can contact the local police, ambulance service, fire department and other emergency services by calling 999.

Lost passport

If you lose your passport, make a 'lost report' at the nearest police station (call the Police Hotline 2527 7177 for locations or refer to their website to find a Report Room). Then contact your consulate to have your passport replaced. If necessary, call your airline to reschedule the flight as application of a new passport may take time.

Lost or stolen wallet

If your wallet or valuables are lost or stolen, please notify your hotel immediately and report the theft to police. Keep a separate record of your credit card numbers and report the loss to your card issuers as quickly as possible. Please check with your credit card issuers or insurance company for emergency assistance. Most issuers have toll-free numbers and 24-hour services to deal with such emergencies.