Manager, QTS   

Location: Hong Kong

WHO ARE WE?

At the Hong Kong Tourism Board, we take great pride in helping people across the world fall in love with our home. There are many challenges, but we continue in earnest to revitalize and reshape the Hong Kong tourism brand and build sustainable growth for our city’s economy. To achieve our ambition, we are inviting passionate talents with a global mindset to join us at this incredible juncture, and work with a dynamic and fun team.

HOW YOU WILL CONTRIBUTE AND LEARN?

• Merchant Retention 
  • Monitor the performance of the outsourced vendor for merchant retention in accordance to the contractual terms and to conduct performance review and update with management
  • Maintain good relationship with existing QTS merchants by offering different promotional opportunities to them
• Marketing and Partnership 
  • Plan, execute, supervise and evaluate the marketing and promotional initiatives for different projects, e.g.  Outstanding QTS Merchant Service Staff Award, merchants offer solicitation and other ad hoc programmes of the Scheme, to elevate the brand awarenewss for trade, visitors, and general public of QTS Scheme
  • Liaise with different marketing partners, such as social media, popular online platforms, KOLs, etc, to provide promotional opportunities to QTS merchants
  • Liaise and collaborate with internal departments/external partners/outsourced vendors to ensure smooth and timely implementation of marketing and promotional initatives
  • Undertake any other duties as assigned by the supervisor

WHO ARE WE LOOKING FOR?

• 8 years solid working experience in account servicing/ marketing / event management / stakeholder relationship management.  Experience in scheme operation is an advantage.
• A degree or equivalent in marketing or business management
• Proactive, analytical, independent, multi-tasking, attentive to detail and well-organized with excellent communication, interpersonal and problem solving skills
• Good writing and verbal presentation skills
• Proficient in spoken and written English and Chinese including Mandarin