To search QTS Scheme Certified retail shops, please
click here.
Duty-free Prices
All goods, other than alcohol and tobacco, are tax-free. This makes Hong Kong
one
of
the
world's most attractive shopping destinations.
Compare Prices
Check different shops to compare prices of items you want to buy. Department
stores and chain stores also clearly label their products. Smaller shops and
street
market stalls often do not mark product prices providing a great opportunity
to practise your bargaining skills.
You may contact the Consumer Council on +852 2929 2222 for suggested retail
prices.
Know Your Product
Make sure you know what you want in terms of models, features, price, accessories
and warranty such as terms and geographical coverage, especially when you
buy electronic goods. When you buy Chinese medicine and dried
seafood, please check the
product’s
unit price and the method used to measure the weight of the goods. If you
have any queries about prices please contact the Consumer Council, wholesaler
or
agent, or visit the manufacturer's showroom for further product information.
Be Aware of Parallel Imports
Parallel imports are items brought into Hong Kong by someone other than the
official import agent. While these products can be cheaper, they often
offer restricted
guarantees or limited after-sales service. Check the product and ask the sales
staff before buying.
Avoid Bait and Switch Tactics
Some merchants display ambiguous prices or request a deposit on a product
only to claim later that only an inferior or more expensive product is
available.
In order to avoid these bait and switch tactics, be sure to shop at outlets
where product price is clearly displayed. You should also compare prices
to get a better idea of the product’s price and features before purchasing
it. You should also verify and understand exactly what you are buying and
what the price covers. We recommend that you patronise QTS-accredited
merchants only.
Inspect Your Products
Check the product before paying and make sure you have all the accessories that should be included. Check the product you have bought again before you leave the store.
Check Your Receipts
You should always get a sales receipt (street stalls sometimes do not provide them). Check to ensure that all details and verbal agreements are fully listed on the sales receipt. Make sure the product details listed match the product you have bought.
Credit Card Payments
Most Hong Kong shops accept credit cards. Check the credit card slip before signing it and remember to take your receipt. Credit card companies and/or banks issuing the cards may charge a currency-exchange fee on overseas purchases. Please check with your credit card issuer for further details.
