Plan Your Trip
Hong Kong Asia's World City

Useful Numbers

Useful Numbers

Emergency numbers
In emergency situations, you can contact the local police, ambulance service, fire department and other emergency services by calling 999.

Lost passport
If you lose your passport, make a 'lost report' at the nearest police station (call the Police Hotline 2527 7177 for locations or refer to their website to find a Report Room). Then contact your consulate to have your passport replaced.

Lost or stolen wallet
If your wallet or valuables are lost or stolen, please notify your hotel immediately and report the theft to police. Keep a separate record of your credit card numbers and report the loss to your card issuers as quickly as possible. Please check with your credit card issuers or insurance company for emergency assistance. Most issuers have toll-free numbers and 24-hour services to deal with such emergencies.

Emergency services (police, fire, ambulance)

999

Police Hotline

+852 2527 7177

Travel Industry Council of Hong Kong

+852 2807 0707

Hong Kong Tourism Board Visitor Hotline

+852 2508 1234

Hong Kong International Airport

+852 2181 8888

Hong Kong Immigration Department

+852 2824 6111

Consumer Council

+852 2929 2222

Department of Health

+852 2961 8989

Customs and Excise Department 24-Hour Hotline

+852 2815 7711

Hongkong Post

+852 2921 2222

Hong Kong Observatory (for weather information)

+852 1878 200

Hong Kong Hotels Association Hotel Reservation Hotline

+852 2383 8380/
+852 2769 8822

Telephone directory enquiries

1081

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